From Slim's to your front door…..
Please remember to enter your mobile number at the checkout when ordering, this will ensure you’re sent a tracking link once we have despatched your goods. You can also find a copy of your tracking number against your order by logging into your account.
PLEASE DO NOT RELY ON GETTING YOUR PARCEL NEXT DAY AS WE CANNOT GUARANTEE THIS
We will endeavour to dispatch your parcel the same day on any order placed before 3pm, this may not be possible during promotions and during busy periods but it is always our aim. If you need your order urgently please make sure you get in touch with us first, before placing your order, to check delivery times.
Every parcel to a UK mainland address is sent on a next working day delivery service (for example, orders placed between Thursday 3pm & Friday 3pm will be delivered on Monday), however, we cannot always guarantee next day delivery once the parcel leaves our premises.
Our couriers are generally very good but there is always the possibility of an exception. If you are a professional detailer, we would advise keeping essential items in stock to ensure you can always deliver your customers' jobs on time. Keeping this stock will ensure you do not let customers down and restocking in a timely manner is essential. Occasionally, circumstances outside of our control may occur and, in this instance, we are not liable for any costs incurred. Please make sure you supply us with a mobile number when you order, then we can give you full tracking information and updates on your order throughout the process.
Saturday & Sunday Deliveries
If you select delivery for a Saturday or Sunday these will be delivered on your selected day and not before.
If you have any questions or queries, contact our helpful office team on enquiries@slimsdetailing.co.uk or call us on 0333 222 9944
Please note new delivery minimum order value valid from 20/11/2024.
Customers in Northern Ireland - GPSR
Due to the new GPSR that came into force 13 December 2024, our direct delivery service from England will be delayed. If you require a product urgently, we recommend contacting our Coachfinish shop, based in Belfast, on 028 9032 0541 in order to check on-site stock availability. If we have products in stock at Coachfinish, we may be able to dispatch these without a delay.
Please note: Coachfinish is closed from Friday 20th December 2024 – Thursday 2nd January 2025.
We apologise for any inconvenience this causes, we have identified a solution and hope normal service will resume in the New Year.
| Standard Delivery (Orders over £75 including VAT) | Free! |
| Standard Delivery (Orders under £75 including VAT) | £4.98 |
| Saturday (UK Mainland only, see exclusions below) | £8.50 |
| Sunday (UK Mainland only, see exclusions below) | £8.50 |
| Northern Ireland (3-5 working days) | £9.99 |
| Scottish Highlands (2 Days) | £7.50 |
| Next Day Offshore Island | £22 |
|
Offshore Island (2 Days) |
£16 |
Our couriers designate the following postcodes as Scottish Highlands and Islands Postcodes
AB 37-38, 41-45, 51-56 FK 17-21 HS 1-9 IV 1-28, 30-32, 36, 40-49, 51-56, 63 KA 27-28, KW 1-3, 5-17 PA 20-49, 60-78, 80 PH 15-26, 30-44, 49- 50 ZE 1-3
And also the following as Offshore
Isle of Wight
Isle of Man
Channel Islands
Europe & Rest of World - Costs & Transit Time
Due to the new regulations brought about by Brexit we are currently still unable to ship outside of the UK. Apologies for the inconvenience, we continue to work with our couriers to find a solution to this issue.
| Country | Transit Time | Cost | Import Charges (if applicable)* |
| Austria | 3 days | £9.88 | |
| Belgium | 2 days | £7.50 | |
| Bulgaria | 4-6 days | £25.40 | |
| Bosnia & Herzegovnia | 4-6 days | £25.40 | £25.00 |
| Croatia | 4-6 days | £19.96 | |
| Czech Republic | 3-4 days | £10.77 | |
| Denmark | 3 days | £11.34 | |
| Estonia | 4-5 days | £19.73 | |
| Finland | 4-5 days | £18.49 | |
| France | 2 days | £7.50 | |
| Germany | 2 days | £7.26 | |
| Greece | 4-8 days | £26.24 | |
| Hungary | 4-5 days | £12.38 | |
| Ireland | 2 days | £7.50 | |
| Iceland | 4-6 days | £38.37 | £25.00 |
| Italy | 3-4 days | £15.42 | |
| Latvia | 4-6 days | £17.81 | |
| Lithuania | 4-6 days | £15.21 | |
| Luxembourg | 2 days | £9.76 | |
| Netherlands | 2 days | £7.43 | |
| Norway | 4-6 days | £22.96 | £25.00 |
| Poland | 4-5 days | £10.26 | |
| Portugal | 4-5 days | £17.06 | |
| Romania | 4-6 days | £23.69 | |
| Serbia | 4-6 days | £29.49 | £25.00 |
| Slovakia | 3-4 days | £14.56 | |
| Slovenia | 4-5 days | £12.66 | |
| Spain | 3-4 days | £13.94 | |
| Sweden | 4-5 days | £12.23 | |
| Switzerland | 3 days | £13.14 | £25.00 |
If the parcel is over 20kg we reserve the right to revise the above delivery charges. In this instance a member of our customer service team will contact you and let you know about any additional charges. You will of course be able to cancel your order if the new delivery charge is not acceptable.
*The Customs Clearance Charge is a fee for administrating the process of clearance and completing the importation of your goods legally into your country.
If your country isn't listed above, please contact us on enquiries@slimsdetailing.co.uk for a personalised quote.
Collections
If you select Collection as your delivery option, we will store your order for 2 weeks. If it has not been collected in this time we will cancel your order and refund via the original payment method.